CLHEI
Newlywed couple sitting on the beach facing the sea, with their colorful bouquet

Frequently asked questions

What we're asked most often.

And if your question isn't here, write to us — we reply within 24 hours.

Puebla · Atlixco

Wedding planning

Destination weddings

Floral design and bouquets

Eternals — bouquet preservation

Writing to us from another city? Packing and shipping your bouquet is covered step by step in the Eternals process.

Consultation and contact

The next step

Your question wasn't here? That's the best reason to write to us.

Tell us your specific case. We'd rather give an honest answer than a perfect form.

I'd rather message you on WhatsApp

We reply within 24 hours.

Tania Castorena Conchouso (Clhei Floral Styling & Events), in Atlixco, Puebla, uses your data to reply to you and prepare a quote.

View privacy notice

Tania Castorena Conchouso, doing business as Clhei Floral Styling & Events, C. 4 Sur 2706, Col. Francisco I. Madero, C.P. 74290, Atlixco, Puebla, Mexico, is responsible for your data. We use the details in this form — your names, your contact information and whatever else you tell us in it — to reply, prepare a quote and follow up. We don't ask for sensitive data. Unless you object, we also use them to send you information about our services and to measure which campaigns bring us inquiries; you can opt out or limit their use by writing to privacidad@clhei.florist. Read our full privacy notice (in Spanish).